Privacy Policy

This Privacy Policy describes how Vesterlow ("we," "us," or "our"), the coordinating entity of the educational program operating at vesterlowmx.com, collects, uses, and safeguards personal data provided by visitors and participants. This policy is issued in compliance with Mexico's Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP), published in the Diario Oficial de la Federación on 5 July 2010, and its Regulations.

1. Personal Data Collected

We may collect the following categories of personal data — information that identifies or could identify a natural person — through the contact form on this website and through in-person program registration:

• Full name
• Email address
• Phone number
• Municipality or community of residence (general location, not precise address)
• Inquiry topic and message content

We do not collect sensitive personal data (datos personales sensibles) as defined under Article 3, fraction VI of the LFPDPPP, such as racial or ethnic origin, health status, religious beliefs, or financial information. No financial account data of any kind is requested or stored.

2. Purposes of Data Processing (Finalidades)

Personal data collected through this website is used exclusively for the following primary purposes (finalidades primarias), which are necessary to fulfill the relationship between the data subject and Vesterlow:

• Responding to inquiries submitted through the contact form
• Coordinating educational session logistics with community contacts
• Sending program-related information requested by the data subject
• Maintaining records of program participation for internal educational planning

We do not use personal data for secondary purposes (finalidades secundarias) such as marketing, profiling, or commercial activities. No data is used to sell, recommend, or promote financial products of any kind.

3. Data Transfers

Vesterlow does not transfer, sell, rent, or otherwise disclose personal data to third parties, except in the following circumstances permitted under Article 37 of the LFPDPPP, which do not require the data subject's consent:

• When required by a competent authority pursuant to a legal obligation
• When necessary to protect the vital interests of the data subject or another person
• When disclosed to service providers (encargados) acting strictly on our behalf under confidentiality obligations, such as web hosting providers

Any service provider acting as an encargado (data processor) under this policy is contractually bound to process data only for the purposes specified by Vesterlow and to maintain appropriate security measures.

4. Data Retention

Personal data is retained only for as long as necessary to fulfill the purpose for which it was collected. Contact form submissions are retained for a maximum of 24 months from the date of receipt, after which they are securely deleted. Program participation records may be retained for up to 5 years for internal educational planning purposes, in anonymized form where possible.

5. ARCO Rights

Under Articles 28 through 37 of the LFPDPPP, data subjects have the right to exercise their ARCO rights:

To exercise any ARCO right, send a written request to info@vesterlowmx.com including: your full name, a copy of a valid official identification document, a clear description of the right you wish to exercise and the data to which the request refers, and, where applicable, any supporting documentation. We will respond within 20 business days of receiving a complete request, as required by Article 32 of the LFPDPPP.

6. Security Measures

We implement administrative, technical, and physical security measures appropriate to the nature of the personal data held and the risks involved in its processing. These measures include access controls, encrypted data transmission via HTTPS, and restricted access to personal data on a need-to-know basis. While we take reasonable precautions, no data transmission over the internet can be guaranteed to be completely secure.

7. Cookies and Tracking Technologies

This website uses cookies to improve the browsing experience. For detailed information about the types of cookies used, their purposes, and how to manage them, please refer to our Cookie Policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically. Continued use of the website following the posting of changes constitutes acceptance of those changes.

9. Contact and Complaints

For questions or concerns about this Privacy Policy or our data practices, contact us at info@vesterlowmx.com or by phone at +52 228 840 5470. If you believe your data protection rights have been violated, you may file a complaint with the Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales (INAI), the supervisory authority for data protection in Mexico, at www.inai.org.mx.